This hotel is in a gorgeous, stately building on Via Laietana, the dividing line between El Born and Barri Gotic, which were the neighborhoods in which we wanted to spend the most time. We didn't know anything about this hotel or about its location except what we read online, and we could not have made a better choice for our visit to Barcelona. Best regards, Susana Martí Guest Experience If you come back to Barcelona, please do contact me directly on and I will do my best to ensure your feelings about Grand Hotel Central are reversed. I offer my direct assistance for anything you might need and I thank you again for your time. We would have liked to know that you don’t like the room during your stay and I am sure that we could have changed your experience and show you different rooms. When a guest is not happy with their room we try to find an alternative room that suits better, because for us the most important point is the satisfaction of our clients. We are located in the city center and for this reason we are surrounded by other buildings. I would like to apologise first for not having met your expectations in regards to the room. We are glad to learn that the rooftop area of our property was what you were looking for when reserving with us and you could enjoy the views of Barcelona. Dear Kris, Thank you for taking the time to review your stay with us.
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